The Bottle UniverseThe Bottle Universe
🟢 All Systems Operational

System Operational Status

Real-time performance and uptime across The Bottle Universe platform.

Last updated: Just now · Checked automatically every 60 seconds

Overall Uptime

99.98%

Past 30 days rolling average
AI Sommelier Latency

~480ms

RAG query + response speed
Kiosk Heartbeat Sync

100%

Fleet pulse connection rate
Platform Services

Core Service Health

6 / 6 Healthy

Grounded AI Sommelier Engine

Operational

RAG query pipeline, AI model response times, and store inventory grounding.

POS Upload & Delta Engine

Operational

POS CSV validation, canonical UPC normalization, and delta upload report generation.

In-Store Kiosk Fleet Sync

Operational

Real-time device-token authorization, token hashing, and kiosk_status pulse connections.

Label & Shelf-Tag Printing Engine

Operational

Thermal printer stream generation (Brother QL-800) and PDF talker layout rendering.

Public Catalog & Consumer QR Pages (/p/[id])

Operational

Storefront product page delivery, score medallion loading, and taste profile radar rendering.

Merchant Admin Portal & Auth

Operational

Firebase Auth login sessions, dashboard controls, and inventory management.

Recent Incidents & Scheduled Maintenance

No active incidents or scheduled maintenance reported.

All core systems, API endpoints, and kiosk sync connections are running smoothly.

Experiencing an isolated issue with your store's kiosk or POS sync?

Contact Merchant Support →